Warranty periods vary on products sold and period for each may be found under specifications on catalog page or Mercato BAS Supply LLC (“Mercato”) website. Any product returned must have a return authorization number provided by Mercato personnel. Returned material is to be shipped prepaid. Product returned may either be repaired, replaced or credited under warranty. An advance replacement may also be requested. Advance replacements will be billed for. Upon receipt, product will be returned to manufacturer for warranty evaluation. Standard lead time for warranty evaluation is 2-4 weeks from date manufacturer has received product back. Replacement/credit to be issued upon confirmation product is covered under warranty. Any product found to not be covered under warranty (customer damaged/no problem found) can either be returned to customer as is or scrapped.
Mercato believes that technical information, specifications, test results, and recommendations herein are correct, but does not guarantee their accuracy or completeness. Mercato provides no warranties beyond those offered by the manufacturer. Mercato will provide repaired or replacement material as directed by the manufacturer. Since the seller, Mercato, does not control the use of its products, there are no express warranties that extend beyond the description contained herein. Mercato disclaims any implied warranties of mechantability or of fitness for any particular purpose. Since the seller cannot control the manner of use of its products after their sale, seller will not be responsible for any consequential or indirect damages. Mercato is only acting as a distributor of products manufactured by other companies, liability for breach of warranty claims shall be limited to the manufacturer. No manufacturer’s warranty will apply to products which are in any way altered or modified after delivery by seller. Terms of Buyer’s or User’s purchase order shall not supersede this disclaimer and no warranty, expressed or implied, other than stated herein, shall be effective unless contained in an agreement signed by an officer of Mercato.